Customer Service Representative Jobs in Delhi

Job Description

Hiring a CSR executive for an e-commerce platform in Delhi. Work in email/chat/voice support, solve queries, and enjoy stable growth & bonuses.

Job Details:

Position: Customer Support Executive (E-commerce)

Location: Nehru Place, New Delhi

Job Type: Full-Time

Shift: Day shift + alternate weekend offs

Salary: ₹20,000 – ₹28,000/month

Experience Required: 1+ years preferred

Responsibilities:

Handle customer queries via chat, email & calls

Process return/exchange requests

Ensure timely follow-up and resolution

Skills Required:

Good written English & typing (30+ WPM)

CRM & ticketing tool experience

E-commerce experience preferred

Benefits:

Staff discounts

Paid leaves + health coverage

Career advancement opportunities